Privacy Policy
Effective date: 2025-01-01
RoofIQ ("we", "us", or "our") provides software for roofing operations. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services, websites, and integrations (collectively, the "Services").
Information We Collect
- Account & Contact Data: name, email, phone, company.
- Operational Data: leads, contacts, estimates, projects, schedules, locations, files.
- Usage Data: logs, device and browser metadata, performance metrics.
- Integration Data: data from connected services that you authorize (e.g., Google Calendar, Google Places).
How We Use Information
- Provide, maintain, and improve the Services.
- Automate workflows (e.g., lead assignment, scheduling) and generate estimates and documents.
- Secure accounts, prevent fraud, and ensure reliability.
- Provide support and communicate about updates.
- Comply with legal obligations and enforce our terms.
Google OAuth and Google APIs
RoofIQ uses Google OAuth to authenticate users and access user‑authorized Google APIs such as Google Calendar and Google Places. Our use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- We request only the minimum scopes necessary for stated functionality.
- We do not sell Google user data.
- We do not use or transfer Google user data for ads or personalization unrelated to your use.
- Access is limited to providing or improving user‑facing features within RoofIQ.
- Service accounts and refresh tokens are stored securely and rotated where applicable.
Data Sharing
We may share data with trusted sub‑processors that help us operate the Services (e.g., cloud hosting, email delivery, analytics) under data‑processing agreements. We may disclose data to comply with law, protect rights, or in connection with a merger or acquisition. We do not sell personal information.
Data Retention
We retain data as long as your account is active or as needed to provide the Services and meet legal obligations. You may request deletion of your account data by contacting privacy@roofiq.net.
Your Choices & Rights
- Access, update, or delete certain data via the app or by contacting us.
- Revoke Google access at any time from your Google Account permissions. See Google Account Permissions.
- Opt‑out of non‑essential communications.
Security
We employ administrative, technical, and physical safeguards to protect data, including encryption in transit, least‑privilege access, and logging. No method of transmission or storage is 100% secure, but we continuously improve our controls.
International Data Transfers
If you access the Services from outside the country where our servers are located, your data may be transferred, stored, and processed across borders subject to appropriate safeguards.
Children’s Privacy
RoofIQ is not directed to children under 13 and we do not knowingly collect data from them.
Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the app or email. Continued use of the Services after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy or our practices, contact privacy@roofiq.net.