One Inbox.
Every Conversation.
Stop switching between your phone, email, and five different apps. RoofIQ centralizes every text, call, and email on a single contact timeline. Built-in SMS and calling via Voice360 means your team never leaves the CRM.
The Problem
Scattered Communication Kills Trust.
When a homeowner calls in and your rep says “let me check on that” because the last conversation happened on someone else's personal phone — that's a trust killer. Clients expect your team to know their history. Fragmented communication makes you look disorganized.
Personal Phones
Reps text from personal numbers. When they leave, so does the conversation history. You lose the relationship.
No Context
When a client calls, the person who answers has no idea what was discussed last. They ask the same questions again.
Email Black Holes
Important emails sit in individual inboxes. If someone is out sick, client requests go unanswered for days.
How It Works
Text. Call. Email. All from One Place.
Text from the CRM
Open any contact and send an SMS directly. No switching to your phone, no personal number exposure. Your business number handles everything.
Calls Log Automatically
Inbound and outbound calls via Voice360 are logged automatically on the contact timeline. Duration, direction, and notes — all captured.
Emails Stay Connected
Email communication syncs to the contact record. Delivery tracking is built in. Templates make outreach consistent and fast.
Full History, One View
Every interaction with a contact — texts, calls, emails, appointments, notes — lives on a single timeline. Any team member can pick up where another left off.
Use Cases
Communication That Closes Deals.
Lead Follow-Up
Text a new lead within minutes of assignment. SMS response rates are 7x higher than email. Close the loop before they call another roofer.
Appointment Reminders
Automated text reminders reduce no-shows. Confirm appointments, share directions, and set expectations — all via SMS.
Project Updates
Keep homeowners informed during their project. Text them when materials arrive, when the crew shows up, and when the job is complete.
Team Handoffs
When a lead gets reassigned, the new rep sees the full conversation history. No asking the client to repeat themselves.
After-Hours Response
Pair with the AI Call Agent for complete coverage. Missed calls trigger automatic text follow-ups so leads never go cold.
Multi-Number Support
Assign different phone numbers to different teams or territories. Clients always reach the right department.
Full Feature List
Everything the Communication Hub Does
Stop Losing Leads.
Start Closing More.
Every missed call is a lost roof. RoofIQ's AI Call Agent ensures you never miss another lead — while the rest of the platform helps you close them.